RBRod Bennett
Google review
Thanks Brayden for quick and clear service. My laptop over it's cliches and all is running smoothly. Happy customer of Tech on Demand. Rod Bennett Torquay.
New Computer & Device Setup for Torquay
Just got a new computer, phone, or tablet? Your new device gets set up, personalised, and explained at your home. Everything cloned from your old computer so the new one looks exactly the same, and you'll actually know how to use it.
Serving Torquay since 2017
Full setup at your home
No call-out fees
Trusted by locals across the region
8+
Years Fixing Things
1000+
Locals Helped
5★
Google Reviews
100%
Locally Owned
NEW SETUPS TORQUAY
Stress-Free Device Setup in Your Torquay Home
New laptop still sitting in the box? You're not the first Torquay local to feel that way. Whether you're near Surf Coast Plaza, along The Esplanade, up past Grossmans Road, or out by Spring Creek, Tech on Demand has been helping locals since 2017 get new gear out of the box and actually working the way it should.
Here's what usually happens. You buy a new computer or tablet, get it home, and hit a wall of account creation, data transfers, and settings you don't recognise. The shop offered 'setup' that basically turned it on and connected WiFi. That's not real setup. For computers, your old machine gets fully cloned so the new one looks exactly like it. Same desktop, same files, same folders, same bookmarks, same everything. You open the lid and it feels like your old computer, just faster. No call-out fees like the big chains charge, no remote screen-sharing from someone interstate. Printers connected, accounts sorted, and everything explained before the visit's done.
Your New Device, Ready to Go
Personalised Setup, Not Just Power On
Buying a new device should feel exciting, not stressful. When you book a setup visit, Brayden comes to your home and handles everything from unboxing to personalisation. For computers and laptops, your old machine gets fully cloned onto the new one. That means your desktop background, folder layout, files, bookmarks, and saved passwords all carry over. You open the new laptop and it looks exactly like the old one, just faster. Email accounts, apps, and printers all get connected properly. The real value is what happens at the end. You get a proper walkthrough of your new device in plain English. How to find your files, how to use the apps you need, and what those new features actually do. Not a rushed handover, you'll feel confident using it on your own. Unlike dropping a device off at a shop and waiting days, everything happens right in front of you so you can ask questions as they come up. Most setups get completed in a single visit.
Full clone from your old computer
Personalised at your kitchen table
No call-out fees, ever
Patient walkthrough in plain English
What's Included
Computer & Laptop Setup
Windows PCs, MacBooks, and iMacs unboxed, updated, and personalised with your accounts, apps, and settings ready to go
Phone & Tablet Setup
iPhones, Android phones, iPads, and tablets configured with your email, contacts, apps, and synced to your other devices
Full Computer Clone
Your old computer gets fully cloned onto the new one. Same desktop, same files, same folders. Open the lid and it looks exactly like before, just faster
Network & Device Connection
Your new device connected to home WiFi, printers, smart TVs, and other gadgets so everything works together
Google reviews from local clients
What Torquay Locals Say
Real reviews from locals who finally found tech help they can trust.
Local trust score
Verified5.0
out of 5.0
Based on 129 Google reviews from Tech On Demand clients across Torquay, Geelong and the Surf Coast.
RB
SHSteven Hannah
Google review
Had brayden come to my house for a great price he replaced all the fans in my gaming pc and my liquid cooler he did and amazing job and got it finished within great time highly recommend him 👍
LFlisa findlay
Google review
Brayden at Tech on demand was so easy to communicate with. Very informative & helpful in regards to my MacBook. Even though it could not be repaired. He suggested new computer options I could look at. He also went out of his way to collect & drop my computer back to me. I would absolutely recommended Brayden for any computer needs.
CDCecilia Doolan
Google review
Brayden provided a great service that we didn’t know we needed. He saved us $50 per month on unnecessary subscriptions Brayden showed us obvious red flags to help detect a scam, answered our individual mobile questions (Samsung & IPhone) answered all internet to the house questions saving us $150 cost for new 5g modem & $20 pm extra to Telco for 5g. To have a computer guy come to your house & answer all technology issues & assist you with fixing any problems is a necessary service. Brayden is an expert in his field, provided a great service at a very affordable rate. My husband & I are retired 5 years now, a longtime not using or knowing upgraded technology & if we need it. Peace of mind from knowing a bit more about technology and what to look out for ( someone we can call if we suspect a scam ) having all our questions answered, was the best money we have spent.
CMClive Mills
Google review
I was recomended to Braydon at Tech on Demand to clean up and review my home Computer Network after experiencing a Scam. Network consistts of a Desk Top Computer, a Laptop, an IPAD and two Mobile Phones. We contacted Brayden who advised what we should do, promptly collected the Computer to do a Data Clean to remove all Scam Data. A certificate was prvided to the Bank verifying the Data Clean. The computer was re installed at home and all was back to normal. The computer was about 10 years old so we decided to replace it, and due to our good experience with Tech on Demand decided to use them for the new Computer. No regrets, Good Advice, good Service and reasonable pricing. Included in the purchase was an Hour follow up home visit to review the project, make adjustments and answere any questions. Thanks Braydon
I&Ian & Heather Dunne
Google review
Extremely happy with the work carried out by Brayden. Previously, help I received with my computer was unsatisfactory, as I couldn't understand directions as very technical terminology was used. Thankyou for your help and I will contact you should I have any further issues
Common Questions About New Device Setup
Honest answers about what's included and how the whole process works.
Torquay surf businesses require immediate new device setup preventing operational disruptions during critical retail periods. Rapid professional setup enables business continuity without extended downtime. Strategic business-focused setup recognizes Torquay retail technology criticality where device failures during surf season threaten substantial revenue requiring immediate professional replacement setup maintaining operational continuity.
Torquay rental managers require seamless device transition maintaining uninterrupted booking management and guest communication systems. Professional setup ensures rental operations continue without booking system disruptions. Strategic rental-business setup recognizes accommodation technology criticality where device failures threaten booking revenue requiring immediate replacement setup preventing guest communication lapses and booking system downtime.
Torquay remote workers require professional device setup ensuring immediate work capability from coastal lifestyle location. Comprehensive professional setup enables work continuity without extended absence. Strategic remote-work setup recognizes professional employment technology criticality where device failures threaten employment requiring immediate professional replacement maintaining metropolitan work standards from Torquay coastal location.
Torquay retirees require patient comprehensive training with new devices building confidence and competence despite aging-related learning challenges. Home setup provides gentle repeated explanations ensuring elderly comfort with new technology. Strategic age-appropriate setup recognizes retiree learning pace requiring patient repeated training ensuring elderly successfully adopt new devices maintaining digital connection despite technology anxiety.
Torquay creative professionals require careful transfer of extensive portfolios - photography, design files, client projects preventing data loss. Professional setup ensures complete portfolio migration without creative work loss. Strategic creative-professional setup recognizes portfolio data criticality where transfer errors threaten professional livelihood requiring meticulous data migration ensuring complete creative work preservation.
Torquay families require coordinated setup across multiple devices ensuring proper synchronization and parental controls. Comprehensive family setup establishes household technology ecosystem with appropriate access controls. Strategic family setup addresses household coordination complexity ensuring children's devices integrate properly with appropriate parental oversight and family content synchronization.
Torquay residents require comprehensive professional home setup avoiding inadequate retail store basic setup failing to address actual usage needs. Professional home setup provides complete personalization retail stores cannot deliver. Strategic professional setup demonstrates retail shop setup inadequacy - minimal configuration without training or customization requiring professional home service providing comprehensive setup appropriate for actual usage patterns.
Torquay's surf-business reality - surf retail rapid setup preventing operational downtime, rental manager booking system continuity, remote worker professional home-office establishment, retiree patient training requirements, creative professional portfolio transfer protection, family multi-device coordination, retail setup inadequacy avoidance - creates business-focused setup requirements. Service must address: business operational continuity urgency, rental booking system protection, professional work maintenance, retiree patient learning support, creative portfolio preservation, family ecosystem coordination, retail inadequacy compensation. This Torquay surf-business complexity requires professional approach understanding operational criticality and business continuity rather than generic residential device configuration assumptions.
Most clients call back whenever something comes up. It's not a one-off visit, you get a local tech person who knows your setup and can help when questions pop up. That's why 90% of bookings come from referrals and repeat clients. Refer a friend and you both get a discount.
Free advice on what to buy is always available. Call and describe what you use your computer for, your budget, and any preferences. You'll get honest recommendations, not a sales pitch. Plenty of locals check in before buying to avoid ending up with something too complex or not powerful enough.
New Setups is also available in
Need a New Device Set Up?
No call-out fees, and a flat rate option available for full computer clones. Just describe what device you've got and what needs doing.